Terms of Use

Your use of GotNest is governed by the two documents below. Please read them in full.

End User License Agreement

1. Nature of License Grant

This End User License Agreement ("EULA") is a legal contract between you ("End User") and Alves Holdings LLC ("Got Nest", "Company") governing your functional deployment of our compiled mobile software application ("Application") acquired via the Apple App Store or Google Play Store.

Subject to your rigorous compliance with this EULA, the Company grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and execute one (1) copy of the Application on a mobile device owned or legally controlled by you, solely for your personal home search use (if a Client) or internal professional business operations (if a Texas Agent).

2. App Store Regulatory Compliance Statement

You explicitly acknowledge that this EULA is concluded solely between the End User and the Company, and not with Apple, Inc. or Google LLC.

The Company, and not the respective application store platform, is solely responsible for the licensed software and its constituent data payloads.

Your structural deployment of the mobile application must conform to the current Apple Media Services Terms and Conditions and Google Play Terms of Service.

3. Third-Party Platform Terms Integration

The Application features advanced location mappings and cloud authentication. Your license is conditioned upon your adherence to the mandatory terms of our integrated infrastructure providers:

Mapbox Integration: You must strictly abide by Mapbox's global Acceptable Use Policy and spatial data parameters. No map imagery or location coordinates may be scraped or exported outside the Application framework.

Amazon Web Services (AWS): Your account provisioning, token storage, and session validation must not disrupt or compromise AWS security layers.

MLS Data Restrictions: No property details or display matrices derived from HAR or Cotality may be screenshotted, reformatted, or re-broadcasted for external marketing vectors.

4. Termination of License

This license is active until terminated by either party.

Your legal right to utilize the mobile app terminates immediately and automatically without notice from the Company if you fail to comply with any contractual term of this EULA, violate TREC regulations, execute unauthorized data scraping, or input discriminatory prompt configurations.

Upon termination, you must immediately cease all use of the Application and delete all copies from your hardware devices.

5. Jurisdictional Governing Law

This EULA, alongside all platform operations, shall be construed, interpreted, and governed in accordance with the internal statutes of the State of Texas, without regard to conflict of law principles.

Any legal suit, action, or systemic proceeding arising out of this mobile license must be instituted exclusively in the state or federal courts located in Harris County, Texas.

RECOMMENDED COMPLIANCE ADVISORY - AI Safety & Acceptable Use Policy

Because the application delivers generative AI toolsets to assist Texas Agents in servicing Clients, a robust Acceptable Use Policy (AUP) is necessary to mitigate systemic risk.

This document explicitly outlines prohibited use-cases for the AI engine and must bar agents from inputting queries that violate HUD fair housing guidelines (such as asking the AI to rank neighborhoods by demographic density or filter out families with children).

This protects core infrastructure from being classified by regulators as a steering utility and establishes a legal defense framework comparable to market competitors such as Zillow, Redfin, and Homes.com.

RECOMMENDED COMPLIANCE ADVISORY - DMCA Copyright Policy & Take-Down Procedure

If an Agent or consumer uploads a property photograph, marketing description, or structural rendering to the platform that infringes upon a third-party photographer's or brokerage's copyright, the Company could be held liable for direct infringement.

Implementing a public DMCA Copyright Policy allows the Company to claim the "Safe Harbor" protection under 17 U.S.C. § 512, shielding the company from financial damages provided a designated DMCA agent is maintained and clear take-down workflows are established.

RECOMMENDED COMPLIANCE ADVISORY - HAR / IDX Data Display & Licensing Credit Matrix

The Houston Association of Realtors (HAR) and regional Multiple Listing Services (MLS) maintain explicit rules regarding how electronic listings are displayed via Internet Data Exchange (IDX).

This regulatory disclosure page ensures the platform displays mandatory logos, listing broker source credits, disclaimer text, and continuous update notifications.

Failing to clearly display these disclosures and respect refresh rates can result in HAR disconnecting your data feeds.

RECOMMENDED COMPLIANCE ADVISORY - SaaS Broker-Agent Lead Ownership Agreement

Since independent real estate professionals use the platform as a tool to service clients, clear operational lines must be drawn regarding proprietary data.

This agreement governs the business relationship between the platform and external brokerages, stipulating who retains ownership of the consumer leads generated, protecting the copyrighted system from being white-labeled, and setting up SaaS subscription terms and API access rules.

Platform Policy

1. Scope and Application

This Privacy Policy ("Policy") governs the collection, storage, processing, transfer, security, and disclosure of personal data by the real estate ecosystem platform, including all web versions, mobile applications, API layers, and integrated artificial intelligence components ("Got Nest Platform"), owned and operated by Alves Holdings LLC, a Texas LLC.

This Policy applies comprehensively to all categories of end users, specifically including: (i) individual consumers seeking residential housing or financial estimations ("Clients"), and (ii) licensed real estate professionals, agents, brokers, and realtors ("Agents") who utilize the Platform to facilitate client services, workflow automation, and AI-assisted transactions.

This Platform operates within the jurisdiction of the State of Texas and complies with the rules of the Texas Real Estate Commission (TREC), the National Association of Realtors (NAR) Code of Ethics, and relevant consumer financial protections.

2. Information We Collect and Receive

Account Registration Credentials: First and last name, email address, telephonic numbers, unique password, and security data handled securely through AWS Cognito.

Professional Licensure Data (Agents Only): Texas Real Estate Commission (TREC) license number, national producer/realtor identifier, brokerage affiliation, supervising broker identity, and professional certifications.

Financial Information & Cost Estimation Inputs: Income brackets, credit score ranges, down payment availability, debt ratios, loan preferences, and target purchase price points inputted for the purpose of generating cost estimations.

AI Interaction Logs and Communication Data: Contents of communications, search parameters, data filters, chat transcripts with our automated AI assistants, forms and customer support ticket submissions.

Geolocation Data: Precise or approximate geographic coordinates collected via mobile device permissions or IP routing. Mapping features are rendered utilizing Mapbox integration.

Usage and Device Metrics: IP addresses, device identifiers (IMEI, UDID), operating system variant (iOS, Android), browser types, telemetry, and software interaction logs.

Cookies and Technical Identifiers: Tracking tokens, pixels, local storage structures, and session state files used to secure AWS Cognito tokens and preserve user preferences.

3. Processing of Third-Party Data Integrations

To provide complete residential search functionality and market validation, Got Nest Platform ingests, processes, and displays data feeds from authorized third parties.

The Houston Association of Realtors (HAR) and Local MLS: Integrated Data Exchange (IDX) feeds, listing details, agent identifiers, and historical sales files.

County Appraisal Districts and Cotality: Tax assessment records, structural history, deed registrations, boundary lines, and valuation matrices.

Texas Real Estate Commission (TREC): Official disciplinary logs, educational credits, and broker licensing status checks.

Mapbox & Amazon Web Services (AWS): Infrastructure processing for geolocation rendering, map tiling, and spatial queries.

4. Purpose of Data Processing

To establish, maintain, and secure consumer and professional accounts using AWS Cognito authentication.

To power real-time map searches, demographic lookups, and property boundaries through Mapbox.

To provide automated, machine-learning-driven property suggestions and text summaries via internal AI models.

To compute preliminary home cost estimations, closing cost approximations, and affordability matrices.

To verify Agent credentials against public TREC databases to protect consumers from fraudulent representations.

To comply with HUD Fair Housing regulations, ensuring AI data mapping doesn't execute discriminatory profiling.

5. Information Sharing and Disclosure

We do not sell, rent, or trade user data to third-party data brokers. Data sharing is limited to the following:

Agent-Client Liaison: Clients may choose to share search files, favorite homes, and cost estimates directly with their designated Agent.

Service Providers: AWS (data hosting/identity management), Mapbox (spatial analytics), and contracted AI model providers who are contractually bound to maintain data confidentiality.

Legal and Regulatory Mandates: To protect our intellectual property, or if required to do so by Texas law, or in response to a valid legal subpoena, TREC audit, or HUD civil rights inquiry.

6. Data Security and Retention

We leverage industry-standard technical measures, utilizing AWS Cognito for encrypted identity provisioning and end-to-end transport encryption.

However, no digital system is completely immune to intrusion. We retain data only as long as necessary to satisfy user requests, fulfill TREC brokerage record-keeping timelines (typically 4 years for transactions), and maintain analytical integrity.

7. Rights of Texas Consumers and Users

The right to confirm whether we process your data and to request a digital breakdown of your files.

The right to rectify inaccurate records or complete missing account details.

The right to request permanent deletion of personal records, subject to TREC retention mandates for Agents.

The right to withdraw geolocation consent through device-level settings (which may limit Mapbox performance and limit Got Nest Platform functionality).